FAQ

What is the maximum input power?
The maximum input power is 9V/3A.

Can I charge any phone wirelessly with Anaheim?
Anaheim supports magnetic wireless charging for iPhone 12 (and up) models and regular wireless charging for other phones that are compatible with wireless charging.

How long does it take to fully charge all 3 devices at once?
It all depends on the device types and models.
For example:
iPhone 14: charging time from 0-100% is around 3.5 hours;
AIRPODS 3: charging time from 0-100% is around 3 hours and 10 minutes;
iWatch: charging time from 0-100% is around 3 hours;

Does it take longer to fully charge your devices when 2 or more devices are charging at once?
It would take longer to fully charge your device when 2 or more devices are charging at once. To make optimal use of the charger, use an adapter that could support the total power output of 23W.

What to do when my phone is not charging?
First, please check if you have connected the item with a power adapter. Also, please check if your phone supports wireless charging function.

What is the maximum thickness of a phone case to be able to charge?
The max thickness of your phone case to be able to charge is 3mm.

Can I charge every smart watch?
No Anaheim only supports charging for Apple iWatch.

What to do if you cannot find the speaker in BT devices list?
On your mobile device, turn off Bluetooth and turn it back on. Then try pairing again.
·         Delete the speaker from the Bluetooth list on your mobile device. Then try pairing again.
·         Move your mobile device closer to the speaker and away from any interference or obstructions. Please make sure the speaker is not connected to any other device.

What to do if the speaker doesn’t turn on?
Please charge the speaker for 30 minutes first and then try to turn on the speaker again.

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